FAQ

Do you accept patients who are fully insured?

Yes. DFD Russell Medical Center welcomes all those who wish to receive superior, comprehensive, patient-centered care.

Do you provide emergency services?

Dedicated to preventative, patient-centered care, DFD Russell Medical Center does not provide emergency services. Our health centers are not equipped for emergent care.

Do you offer walk-in services?

DFD Russell Medical Center provides evening and weekend hours to its active, current patients only. DFD is not a walk-in clinic.

What is a Patient-Centered Medical Home?

The Patient-Centered Medical Home is a national program for improving primary care; the program promotes the organization of care around patients, work in teams, and the coordination and tracking of care over time. Learn more about the Patient-Centered Medical Home model and how DFD Russell Medical Center applies it to deliver superior primary care services.

What is a Federally Qualified Health Center?

Federally qualified health centers (FQHCs) include all organizations that receive grants under Section 330 of the Public Health Service Act (PHS). FQHCs qualify for enhanced reimbursement from Medicare and Medicaid, as well as other benefits. FQHCs must serve an underserved area or population, offer a sliding fee scale, provide comprehensive services, have an ongoing quality assurance program, and have a governing board of directors.

Do you offer sliding fee discounts?

DFD Russell Medical Center offers a sliding fee program for eligible patients. The program offers different levels of discounts for services based on a patient’s income. Learn more about our sliding fee program.