COVID-19 Updates

The health and safety of our patients, staff, and community are of the highest priority to DFD Russell Medical Centers.

We are committed to taking all necessary precautions to actively reduce the risk of further transmission of COVID-19 in our community. Please reference this page and our Facebook page for updates regarding COVID-19.

3/21/20

Until further notice, DFD patients who have respiratory symptoms will be seen exclusively in our Monmouth location to minimize staff exposure and conserve Personal Protective Equipment (PPE). No well visits, behavioral health, or lab draws will be seen in Monmouth.

If your regular provider is located in Monmouth you can still receive care at our other locations and they will coordinate with their colleagues to keep you healthy.

Any chronic care or other face-to-face visits will be seen in either Leeds or Turner. Patients will be screened at the door for fever or respiratory symptoms.

All lab draws in Leeds and Turner will also be given an appointment time due to reduced staffing and the need to ensure we do not leave patients waiting in the waiting rooms.

We no longer have evening hours in any location and this will be the final weekend of office hours for the next 30 days. We will continue to have a provider on call to answer questions.

Thank you for your understanding as we do our best to care for our patients and staff while social distancing.

TeleHealth and Virtual Visits by Phone:

DFD Russell is working to expand access to most primary care and ALL behavioral health services by tele-medicine over the next several weeks.

Our goal is to continue to serve our patients by phone or computer to minimize disruption to care. Things are changing rapidly. Please understand our teams are working as quickly as possible to secure the technology and train staff in its use. We will continue to triage calls and determine the best way to safely meet patient needs.

3/18/20

DFD is putting additional safety measures in place and will be screening all patients who have a scheduled visit prior to having them enter the buildings. Please ring the doorbell and a staff member will meet you at the door.

Additionally, we are limiting visitors to those with scheduled appointments only. Family members will be asked to wait in their cars as we are trying to avoid leaving people in the waiting room or having more people in the exam rooms than necessary.

We will not be taking walk-ins for any reason (including paperwork or to schedule) please call ahead.